FAQ

The number of treatments varies depending on your condition and how your body responds. Some people feel noticeable relief after just a few sessions, while others with more chronic or complex health concerns may require a longer treatment plan for lasting results. Acupuncture works by stimulating the body’s natural healing response and guiding it toward greater balance, which takes time and consistency—especially for long-standing conditions. Early progress may fluctuate, but with regular sessions, most people experience steady and lasting improvement. During your initial consultation, we’ll create a personalised treatment plan tailored to your needs. Your commitment to the recommended frequency and duration plays a key role in achieving the best outcomes. Chinese medicine is a well-established and evidence-informed system of care, developed and refined over more than 2000 years—it is real medicine, not a quick fix or magic trick.

Yes, when performed by a qualified and registered practitioner, acupuncture is considered very safe. At Pingpoint, all treatments are provided by a AHPRA (Australian Health Practitioner Regulation Agency) registered acupuncturist using sterile, single-use needles.

Not usually. Most people find acupuncture to be a gentle and deeply relaxing experience. The needles we use are extremely fine — much thinner than those used for injections, and even finer than a strand of hair. You may feel a mild sensation such as tingling, warmth, or a dull ache, which is a normal and positive response during the healing process. For children, we often use non-needle techniques such as acupressure. Children tend to be very responsive to treatment, so gentle stimulation is often enough to produce excellent results. Using the principles of Chinese medicine, we can support a child’s health and balance effectively — often without the need to insert any needles at all.

Before Your Appointment, Please Avoid: - Fasting or skipping meals: An empty stomach may make you feel lightheaded or faint. Eat a light meal or snack beforehand. - Heavy meals: Avoid large or greasy meals within 1 hour of your treatment. - Caffeine: Try to limit coffee or caffeinated drinks for at least 2 hours before your appointment. - Alcohol: Please avoid drinking alcohol on the day of your treatment, both before and after your session. A Quick Note: - Please arrive about 10-15 minutes early to allow yourself time to settle in and relax before your treatment. - We also recommend visiting the bathroom prior to your appointment for your comfort. A toilet is available at the clinic.

Acupuncture and Chinese medicine can support a wide range of health concerns by promoting balance and the body’s natural healing response. Commonly treated conditions include: - All types of pain (muscle, joint, nerve, headaches, etc.) - Stress, anxiety, anger, and emotional imbalance - Hormonal issues, hot flashes, and menopause - Menstrual pain and irregularities - Fertility and pregnancy support - Digestive issues (constipation, bloating, diarrhea, reflux) - Fatigue, low energy, and sleep problems - Skin conditions (acne, eczema, rashes, dry or itchy skin) - Respiratory issues (cold/flu, cough, asthma, sinus problems) - Eye concerns (dry eyes, blurry vision, irritation) - Neurological conditions, post-stroke recovery, and rehabilitation - ADHD, autism, and focus or memory difficulties, especially in children

At your first appointment, we will take the time to understand your health history, lifestyle, and current symptoms. You’ll receive a tailored treatment, which may include acupuncture, Tuina massage, Cupping, Moxibustion, Scrubbing. We may also recommend Chinese herbal medicine to support better outcomes. Please allow up to 75-90 minutes for your initial appointment.

Yes, we offer gentle and age-appropriate care for children and teenagers. Techniques are adjusted to be more gentle or non-invasive. Treatments may include acupressure, Tuina massage, or gentle minimal-needle acupuncture, depending on the child’s needs and comfort.

Comfortable, loose-fitting clothing is best. Depending on the treatment, we may need access to your arms, legs, or occasionally back or abdominal areas. We always maintain your comfort and modesty during sessions.