Pingpoint

Acupuncture and Chinese Medicine Clinic

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Privacy policy

Last update: 18 August 2025

Introduction

Pingpoint Acupuncture & Chinese Medicine is committed to protecting your privacy and ensuring the confidentiality of your personal and health information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). If you have any questions or concerns about this privacy notice with regard to your personal information, please contact us at admin@pingpoint.com.au.

1. What We Collect

We may collect: • Your name, date of birth, address, and contact information • Health information relevant to treatment • Emergency contact and Medicare/private health fund details • Payment and billing details

2. How We Collect It

We collect information: • Directly from you via forms, consultations, and communications • From other health professionals, with your consent

3. Why We Collect It

We use your information to: • Deliver safe and effective care • Maintain clinical records and process payments • Comply with legal obligations

4. How We Protect It

Your information is securely stored in password-protected digital files or locked physical files, accessible only to authorised staff.

5. When We Share It

We only share information: • With other health providers (with your consent) • With insurers or legal bodies (when permitted or required by law) • With staff or service providers under strict confidentiality We never sell or share your information for marketing.

6. Access & Correction

You can request access to or correction of your records by contacting us.

7. Complaints

If you have concerns about how your information is handled, please contact us. If unresolved, you can reach the Office of the Australian Information Commissioner at www.oaic.gov.au.

8. Contact Details

Pingpoint Acupuncture & Chinese Medicine Locations: 📍 6/1 Station St, Subiaco WA 6008 📍 12 Hidden Ct, Glen Forrest WA 6071 📧 admin@pingpoint.com.au 📞 0411 215 728